Expats in Uganda

Your Practical Guide to settling and living in Uganda

Uganda Communication Commission (UCC) is the regulatory body for the communication sector. The various Telecom companies can be differentiated by code. They have different call ratings and internet packages. In case you’re to travel check whether your desired network offers roaming services.


Former Warid towers, t: 0414 230110 / 0752 230110

w: www.airtel.com

MTN Uganda

22 Hannington Road, Nakasero, t: 0312 212333


28-30 Clement Hill Road, Nakasero, w: www.africell.ug

Uganda Telecom Limited (UTL)

Rwenzori Courts, Lumumba Avenue, Nakasero,

t: 0414 333200



Internet connection can either be by modem/ wireless connection/ telephone/direct to handset. Internet Providers directly offer internet services tailored to individual’s needs.Fibre optic cable is being installed throughout Kampala but is not yet operational

Africa Online

5th Floor, commercial Plaza, t: 0414342554

FSAT Communication Uganda Ltd

1 Colville street, Ground Floor, t: 0414343334


26 Wampewo Avenue, Kololo t: 041 4562800

Smile Communications Uganda Ltd

Plot 10-12, Corporation Rise, Bukoto, Kampala

t: +256 (0) 414 530 470, m: info@smile.co.ug

w: www.smile.co.ug


Kanjokya Street, Kamwokya, t: +256 (414 ) 235536/7

e: sales@tangerine.co.ug, w: www.tangerine.co.ug

Smart Telecom

1 Clement Hill Road, t: 0740 100 100


You can purchase a SIM – Card for your handset at any nearby kiosk. Kiosks are usually branded with the kind of telecom service available.

It’s mandatory that every sim-card purchased is registered before usage. You can register at any registering agent of your respective network free of charge. You’re required to have a photocopy of a valid ID and a passport size photograph.

International Airtime Top Up

International Airtime Top Up allows you to instantly top up your mobile phone number while roaming in other countries or send airtime to people and

businesses on other networks across East Africa and around the world.

3 Mapeera Lane, Entebbe, t: 0312 301833

e: support@internationalairtimetopup.com

w: www.internationalairtimetopup.com